At Voltyp, we stand by the quality and durability of our products. This Warranty Policy provides you with peace of mind, knowing that all purchases from Voltyp are covered by our comprehensive warranty.

  1. Warranty Coverage

All products sold by Voltyp come with a 5-year warranty. This warranty covers both the product itself and its parts, ensuring that your purchase remains functional and in excellent condition over time.

  1. What Our Warranty Covers

The Voltyp warranty includes coverage for:

  • Manufacturing Defects: Any issues arising from faulty materials or manufacturing processes.
  • Defective Parts: If any part of your product fails due to normal use, we will repair or replace it at no additional cost.
  • Authorized Repairs and Replacements: All warranty services are handled by certified technicians to ensure the quality and safety of repairs.
  1. Warranty Exclusions

The warranty does not cover:

  • Damage from Misuse or Neglect: Any issues resulting from improper handling, misuse, or failure to follow product instructions.
  • Unauthorized Repairs or Modifications: Repairs or modifications not completed by an authorized Voltyp technician may void the warranty.
  • Normal Wear and Tear: General wear and tear from normal usage, including cosmetic damages like scratches or fading.
  1. How to Claim Your Warranty

If you experience any issues with your product, follow these steps to file a warranty claim:

  1. Contact Us: Reach out to our customer service team via our chatbot or email at Contact@voltyp.com with your purchase details and a description of the issue.
  2. Assessment: Our team may request photos, videos, or additional details to assess the issue and determine the best course of action.
  3. Repair or Replacement: If your claim is approved, we will arrange for the repair or replacement of the affected item or part.
  1. Replacement Parts Warranty

If a part is replaced or repaired under warranty, it carries the remaining warranty period of the original product or part.

  1. Extended Support

In addition to the standard 5-year warranty, Voltyp provides ongoing support through our dedicated customer service team. If you have any questions or need assistance, feel free to reach out.

Contact Information

For all warranty-related inquiries or to initiate a claim, please contact us at:

Email: Contact@voltyp.com
Address: 9930 NW 21st St, Miami, FL 33172, United States

 

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